About the ITOA Landscape

For over 15 years that IT operations has struggled with chronic IT operations challenges: from outages to performance and availability problems to incidents and headline grabbing failures.

Increasing data volume, variety and velocity, and system complexity turned IT operations management into an overwhelming challenge.

The [traditional] tools present us with the raw data, and lots of it, but sufficient insight into the actual meaning buried in all that data is still remarkably scarce

Turn Big Data Inward With IT Analytics, Forrester Research

Hang on! There IS a better way.

Better equipped to manage these big data* challenges, IT Operations Analytics (ITOA) solutions are emerging to redefine how IT operations maintains performance, availability, as well as security and compliance.

While we've only started to scratch the surface with regard to ITOA applications, some areas that are already putting ITOA technologies to use are:

  • Root-cause Investigation
  • IT Triage
  • Proactive Management
  • Problem Resolution
  • Complementing Best-of-breed Technology

ITOA is IT Operations' (and we dare to say IT's) next big thing. But don't just take our word for this, Gartner recognized ITOA as being 'On the Rise' on the hype cycle, and expects it to accelerate to integrate into mainstream IT operations in the next few years, with the emergence of an entire category of IT Operations Analytics products and services.

The ITOA Landscape intends to be your leading source of insights and up-to-date information, focusing on the exciting field of IT Operations Analytics. Stay on top of what's shaking. Here's how to get started:

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*Some call this "Big Data", some don't. The truth? It doesn't matter what we call this problem as long as we agree that we're dealing with an overwhelming challenge that requires a brand new strategy.

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